> For the complete documentation index, see [llms.txt](https://docs.soraco.co/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.soraco.co/docs/troubleshooting.md).

# Troubleshooting

- [Diagnosing network connectivity issues with the QLM License Server](https://docs.soraco.co/docs/troubleshooting/diagnosing-network-connectivity-issues-with-the-qlm-license-server.md)
- [Tool to test network connectivity](https://docs.soraco.co/docs/troubleshooting/tool-to-test-network-connectivity.md)
- [Troubleshoot issues with the QLM WordPress / WooCommerce plugin](https://docs.soraco.co/docs/troubleshooting/troubleshoot-issues-with-the-qlm-wordpress-plugin.md)
- [How to Diagnose ReadKeys issues](https://docs.soraco.co/docs/troubleshooting/how-to-diagnose-readkeys-issues.md)
- [How to diagnose "The license key is invalid" message](https://docs.soraco.co/docs/troubleshooting/how-to-diagnose-the-license-key-is-invalid-message.md)
- [Could not load file or assembly 'DevExpress.XtraWizard.v10.2, Version=10.2.3.0](https://docs.soraco.co/docs/troubleshooting/could-not-load-file-or-assembly-devexpress.xtrawizard.v10.2-version-10.2.3.0.md)
- [Error calling any QLM API](https://docs.soraco.co/docs/troubleshooting/error-calling-any-qlm-api.md)
- [Your license key does not allow you to call the QLM Pro API](https://docs.soraco.co/docs/troubleshooting/your-license-key-does-not-allow-you-to-call-the-qlm-pro-api.md)
- [An attempt was made to load a program with an incorrect form](https://docs.soraco.co/docs/troubleshooting/an-attempt-was-made-to-load-a-program-with-an-incorrect-form.md)
- [IsolatedStorageException calling StoreKeys in an ASP.NET application](https://docs.soraco.co/docs/troubleshooting/isolatedstorageexception-calling-storekeys-in-an-asp.net-application.md)
- [Error instantiating QLM object in Microsoft Excel](https://docs.soraco.co/docs/troubleshooting/error-instantiating-qlm-object-in-microsoft-excel.md)
- [Failed to validate request because the time between server and client is not synchronized](https://docs.soraco.co/docs/troubleshooting/failed-to-validate-request-because-the-time-between-server-and-client-is-not-synchronized.md)
- [Failed to decrypt data message](https://docs.soraco.co/docs/troubleshooting/failed-to-decrypt-data-message.md)
- [Error: The private key is not base64-encoded.](https://docs.soraco.co/docs/troubleshooting/error-the-private-key-is-not-base64-encoded..md)
- [Could not load the file or assembly 'DevExpress.XtraWizard.v10.2](https://docs.soraco.co/docs/troubleshooting/could-not-load-the-file-or-assembly-devexpress.xtrawizard.v10.2.md)
- [QLM Agent Service not installed](https://docs.soraco.co/docs/troubleshooting/qlm-agent-service-not-installed.md)


---

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