> For the complete documentation index, see [llms.txt](https://docs.soraco.co/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.soraco.co/docs/faq.md).

# FAQ

- [How do I change the license binding to a different identifier?](https://docs.soraco.co/docs/faq/how-do-i-change-the-license-binding-to-a-different-identifier.md)
- [How to reserve licenses for a list of users](https://docs.soraco.co/docs/faq/how-to-reserve-licenses-for-a-list-of-users.md)
- [Bloated License Server Database](https://docs.soraco.co/docs/faq/bloated-license-server-database.md)
- [Why are enabled features not shown when I hover over an Activation Key?](https://docs.soraco.co/docs/faq/why-are-enabled-features-not-shown-when-i-hover-over-an-activation-key.md)
- [Loading different versions of QlmLicenseLib.dll from the same process](https://docs.soraco.co/docs/faq/loading-different-versions-of-qlmlicenselib.dll-from-the-same-process.md)
- [Available options for controlling the expiry date of a license](https://docs.soraco.co/docs/faq/available-options-for-controlling-the-expiry-date-of-a-license.md)
- [GDPR Data Deletion Request](https://docs.soraco.co/docs/faq/gdpr-data-deletion-request.md)
- [How to test a connection to a SQL Server](https://docs.soraco.co/docs/faq/how-to-test-a-connection-to-a-sql-server.md)
- [Seeing activation notifications from the License Server?](https://docs.soraco.co/docs/faq/seeing-activation-notifications-from-the-license-server.md)
- [How to show the Generate Keys tab](https://docs.soraco.co/docs/faq/how-to-show-the-generate-keys-tab.md)
- [Difference between the License Expiry Date and the Maintenance Plan Expiry Date](https://docs.soraco.co/docs/faq/difference-between-the-license-expiry-date-and-the-maintenance-plan-expiry-date.md)
- [Where are my products' definition stored?](https://docs.soraco.co/docs/faq/where-are-my-products-definition-stored.md)
- [How to restore the default searches in the QLM Management Console](https://docs.soraco.co/docs/faq/how-to-restore-the-default-searches-in-the-qlm-management-console.md)
- [You have exceeded the maximum number of activations allowed per system.](https://docs.soraco.co/docs/faq/you-have-exceeded-the-maximum-number-of-activations-allowed-per-system..md)
- [How to configure the QLM Management Console Date format to match your SQL Server's](https://docs.soraco.co/docs/faq/how-to-configure-the-qlm-management-console-date-format-to-match-your-sql-servers.md)
- [What is the difference between cloud-based and on-premise floating licenses?](https://docs.soraco.co/docs/faq/what-is-the-difference-between-cloud-based-and-on-premise-floating-licenses.md)
- [MaxDaysOffline](https://docs.soraco.co/docs/faq/maxdaysoffline.md)
- [Which QLM features are available on each platform?](https://docs.soraco.co/docs/faq/which-qlm-features-are-available-on-each-platform.md)
- [Which edition of QLM should I use?](https://docs.soraco.co/docs/faq/which-edition-of-qlm-should-i-use.md)
- [How to check which features are enabled in your QLM license](https://docs.soraco.co/docs/faq/how-to-check-which-features-are-enabled-in-your-qlm-license.md)
- [Product definition changes are not saved](https://docs.soraco.co/docs/faq/product-definition-changes-are-not-saved.md)
- [How to create an Activation Key with Product Properties](https://docs.soraco.co/docs/faq/how-to-create-an-activation-key-with-product-properties.md)
- [Error: Configuration system failed to initialize](https://docs.soraco.co/docs/faq/error-configuration-system-failed-to-initialize.md)
- [How to get an Organization ID from an Organization Name](https://docs.soraco.co/docs/faq/how-to-get-an-organization-id-from-an-organization-name.md)
- [Why does ReadKeys return the wrong key](https://docs.soraco.co/docs/faq/why-does-readkeys-return-the-wrong-key.md)
- [How to prevent reuse of deactivated keys](https://docs.soraco.co/docs/faq/how-to-prevent-reuse-of-deactivated-keys.md)
- [How to recover from a corrupted xml configuration file](https://docs.soraco.co/docs/faq/how-to-recover-from-a-corrupted-xml-configuration-file.md)
- [How to read Product Properties from a data set](https://docs.soraco.co/docs/faq/how-to-read-product-properties-from-a-data-set.md)
- [Why does ReadKeys still return a key after calling DeleteKeys?](https://docs.soraco.co/docs/faq/why-does-readkeys-still-return-a-key-after-calling-deletekeys.md)
- [How to delete a record for a specific ComputerID](https://docs.soraco.co/docs/faq/how-to-delete-a-record-for-a-specific-computerid.md)
- [How to use Fiddler to diagnose connectivity issues with the QLM License Server](https://docs.soraco.co/docs/faq/how-to-use-fiddler-to-diagnose-connectivity-issues-with-the-qlm-license-server.md)
- [How to fix the QLM Management Console opening off the screen](https://docs.soraco.co/docs/faq/how-to-fix-the-qlm-management-console-opening-off-the-screen.md)
- [SQL Conversion Error](https://docs.soraco.co/docs/faq/sql-conversion-error.md)
- [QLM Management Console and QLM License Server Versions](https://docs.soraco.co/docs/faq/qlm-management-console-and-qlm-license-server-versions.md)
- [QLM client side requirements](https://docs.soraco.co/docs/faq/qlm-client-side-requirements.md)
- [Error parsing results: Unexpected DTD declaration](https://docs.soraco.co/docs/faq/error-parsing-results-unexpected-dtd-declaration.md)
- [How to limit the number of deactivations](https://docs.soraco.co/docs/faq/how-to-limit-the-number-of-deactivations.md)
- [How to reinitialize the built-in Demo products](https://docs.soraco.co/docs/faq/how-to-reinitialize-the-built-in-demo-products.md)
- [How to allow multiple product versions on the same system](https://docs.soraco.co/docs/faq/how-to-allow-multiple-product-versions-on-the-same-system.md)
- [How to check if features were updated on the server](https://docs.soraco.co/docs/faq/how-to-check-if-features-were-updated-on-the-server.md)
- [Re-signing the xml settings file after modification](https://docs.soraco.co/docs/faq/re-signing-the-xml-settings-file-after-modification.md)
- [How to activate a license programmatically from VC++](https://docs.soraco.co/docs/faq/how-to-activate-a-license-programmatically-from-vc++.md)
- [How to prevent the QLM Management Console from overwriting local email templates](https://docs.soraco.co/docs/faq/how-to-prevent-the-qlm-management-console-from-overwriting-local-email-templates.md)
- [Property path is incorrect for type](https://docs.soraco.co/docs/faq/property-path-is-incorrect-for-type.md)
- [How to bind a license to your own unique identifier](https://docs.soraco.co/docs/faq/how-to-bind-a-license-to-your-own-unique-identifier.md)
- [How to create a search to show licenses associated to a Reseller / User Group](https://docs.soraco.co/docs/faq/how-to-create-a-search-to-show-licenses-associated-to-a-reseller-user-group.md)
- [The number of allowed activation keys per client has now been exceeded](https://docs.soraco.co/docs/faq/the-number-of-allowed-activation-keys-per-client-has-now-been-exceeded.md)
- [How to bind a license to multiple identifiers, serially](https://docs.soraco.co/docs/faq/how-to-bind-a-license-to-multiple-identifiers-serially.md)
- [How to determine the version of the License Server](https://docs.soraco.co/docs/faq/how-to-determine-the-version-of-the-license-server.md)
- [Access is denied message when validating a signature](https://docs.soraco.co/docs/faq/access-is-denied-message-when-validating-a-signature.md)
- [QLM v11 GDPR Support](https://docs.soraco.co/docs/faq/qlm-v11-gdpr-support.md)
- [Using the underlying QlmLicense object in VB6 or VBA](https://docs.soraco.co/docs/faq/how-to-create-a-qlmlicense-object-in-vb6-or-vba.md)
- [Error: Invalid column name 'xxx' in the QLM Management Console](https://docs.soraco.co/docs/faq/error-invalid-column-name-xxx-in-the-qlm-management-console.md)
- [QLM License Wizard cannot read a settings file when located on a mapped drive](https://docs.soraco.co/docs/faq/qlm-license-wizard-cannot-read-a-settings-file-when-located-on-a-mapped-drive.md)
- [QLM Portal - Remember User Name / Password](https://docs.soraco.co/docs/faq/qlm-portal-remember-user-name-password.md)
- [QLM on Non-Windows Platforms](https://docs.soraco.co/docs/faq/qlm-on-non-windows-platforms.md)
- [How to increase the number of activations per license](https://docs.soraco.co/docs/faq/how-to-increase-the-number-of-activations-per-license.md)
- [How to change the date format in the QLM Management Console](https://docs.soraco.co/docs/faq/how-to-change-the-date-format-in-the-qlm-management-console.md)
- [ConfuserEx](https://docs.soraco.co/docs/faq/confuserex.md)
- [How to prevent an Excel sheet from opening if macros are disabled](https://docs.soraco.co/docs/faq/how-to-prevent-an-excel-sheet-from-opening-if-macros-are-disabled.md)
- [Cannot access a disposed object](https://docs.soraco.co/docs/faq/cannot-access-a-disposed-object.md)
- [License Wizard or Activation Form is displayed eventhough the license is activated](https://docs.soraco.co/docs/faq/license-wizard-or-activation-form-is-displayed-eventhough-the-license-is-activated.md)
- [Error when calling Analytics AddInstall method](https://docs.soraco.co/docs/faq/error-when-calling-analytics-addinstall-method.md)
- [How to activate your trial or purchased license of Quick License Manager](https://docs.soraco.co/docs/faq/how-to-activate-your-trial-or-purchased-license-of-quick-license-manager.md)
- [When is the LastAccessedDate field updated](https://docs.soraco.co/docs/faq/when-is-the-lastaccesseddate-field-updated.md)
- [How to cleanup an orphaned QLM installation](https://docs.soraco.co/docs/faq/how-to-cleanup-an-orphaned-qlm-installation.md)
- [QLM Demo License Server](https://docs.soraco.co/docs/faq/qlm-demo-license-server.md)
- [How to prevent a user from running multiple instances of your app](https://docs.soraco.co/docs/faq/how-to-prevent-a-user-from-running-multiple-instances-of-your-app.md)
- [Could not find product x.y](https://docs.soraco.co/docs/faq/could-not-find-product-x.y.md)
- [How to update the CommunicationEncryptionKey and AdminEncryptionKey](https://docs.soraco.co/docs/faq/how-to-update-the-communicationencryptionkey-and-adminencryptionkey.md)
- [Distinguish between a trial and a subscription](https://docs.soraco.co/docs/faq/distinguish-between-a-trial-and-a-subscription.md)
- [How to get the activated computers for a given activation key](https://docs.soraco.co/docs/faq/how-to-get-the-activated-computers-for-a-given-activation-key.md)
- [Why is the license not stored (or deleted) at the machine level even if the user is an Administrator](https://docs.soraco.co/docs/faq/why-is-the-license-not-stored-or-deleted-at-the-machine-level-even-if-the-user-is-an-administrator.md)
- [How to use late binding in Excel and Access](https://docs.soraco.co/docs/faq/how-to-use-late-binding-in-excel-and-access.md)
- [Error 80131700, 8013101b, 80131515 when instantiating a QLM object](https://docs.soraco.co/docs/faq/error-80131700-8013101b-80131515-when-instantiating-a-qlm-object.md)
- [How to get information about a license key](https://docs.soraco.co/docs/faq/how-to-get-information-about-a-license-key.md)
- [How to create a product with STD and PRO editions as features](https://docs.soraco.co/docs/faq/how-to-create-a-product-with-std-and-pro-editions-as-features.md)
- [How does QLM protect an application hosted on a Virtual Machine (VM)?](https://docs.soraco.co/docs/faq/how-does-qlm-protect-an-application-hosted-on-a-virtual-machine-vm.md)
- [How to tighten binding to a virtual machine](https://docs.soraco.co/docs/faq/how-to-tighten-binding-to-a-virtual-machine.md)
- [What happens to QLM license keys when a user upgrades to Windows 10](https://docs.soraco.co/docs/faq/what-happens-to-qlm-license-keys-when-a-user-upgrades-to-windows-10.md)
- [Microsoft .NET Framework Client 4.0 could not be installed.](https://docs.soraco.co/docs/faq/microsoft-.net-framework-client-4.0-could-not-be-installed..md)
- [Getting Started with Quick License Manager Enterprise](https://docs.soraco.co/docs/faq/getting-started-with-quick-license-manager-enterprise.md)
- [Getting Started with Quick License Manager Express](https://docs.soraco.co/docs/faq/getting-started-with-quick-license-manager-express.md)
- [Getting Started with Quick License Manager Professional](https://docs.soraco.co/docs/faq/getting-started-with-quick-license-manager-professional.md)
- [How to extend a subscription in offline mode](https://docs.soraco.co/docs/faq/how-to-extend-a-subscription-in-offline-mode.md)
- [Handling computer ID with multibyte characters](https://docs.soraco.co/docs/faq/handling-computer-id-with-multibyte-characters.md)
- [PHP Sample to generate a license key](https://docs.soraco.co/docs/faq/php-sample-to-generate-a-license-key.md)
- [How to get customer information for a license key?](https://docs.soraco.co/docs/faq/how-to-get-customer-information-for-a-license-key.md)
- [How I got the Sample QLM Delphi program working on my computer](https://docs.soraco.co/docs/faq/how-i-got-the-sample-qlm-delphi-program-working-on-my-computer.md)
- [What is the syntax of is\_features](https://docs.soraco.co/docs/faq/what-is-the-syntax-of-is_features.md)
- [All orders search does not show any records](https://docs.soraco.co/docs/faq/all-orders-search-does-not-show-any-records.md)
- [Should I use the .NET 4.0 or the .NET 2.0 DLLs?](https://docs.soraco.co/docs/faq/should-i-use-the-.net-4.0-or-the-.net-2.0-dlls.md)
- [Which QLM DLLs do I need to distribute with my application](https://docs.soraco.co/docs/faq/which-qlm-dlls-do-i-need-to-distribute-with-my-application.md)
- [Terminal Server Support](https://docs.soraco.co/docs/faq/terminal-server-support.md)
- [How to get the QLM License Server Event Log](https://docs.soraco.co/docs/faq/how-to-get-the-qlm-license-server-event-log.md)
- [Which DLLs do you need to distribute with your C++ application](https://docs.soraco.co/docs/faq/which-dlls-do-you-need-to-distribute-with-your-c++-application.md)
- [QLM still shows Demo even after activating your purchased license](https://docs.soraco.co/docs/faq/qlm-still-shows-demo-even-after-activating-your-purchased-license.md)
- [Registering the QLM Dlls for VB6, Office and non .NET apps](https://docs.soraco.co/docs/faq/registering-the-qlm-dlls-for-vb6-office-and-non-.net-apps.md)
- [StoreKeys options](https://docs.soraco.co/docs/faq/storekeys-options.md)
- [QLM Pricing](https://docs.soraco.co/docs/faq/qlm-pricing.md)
- [What Operating Systems does Quick License Manager support?](https://docs.soraco.co/docs/faq/what-operating-systems-does-quick-license-manager-support.md)
- [Can a user back date their computer to run an trial version?](https://docs.soraco.co/docs/faq/can-a-user-back-date-their-computer-to-run-an-trial-version.md)
- [StoreKeys and ReadKeys](https://docs.soraco.co/docs/faq/storekeys-and-readkeys.md)
- [How to ship an evaluation version of your software](https://docs.soraco.co/docs/faq/how-to-ship-an-evaluation-version-of-your-software.md)
- [How to configure QLM Pro to connect to your local License Server](https://docs.soraco.co/docs/faq/how-to-configure-qlm-pro-to-connect-to-your-local-license-server.md)
- [How can I use more than 32 features with QLM Pro?](https://docs.soraco.co/docs/faq/how-can-i-use-more-than-32-features-with-qlm-pro.md)
- [How to disable features in the web service](https://docs.soraco.co/docs/faq/how-to-disable-features-in-the-web-service.md)
- [How to parse data returned by GetDataSet or GetDataSetEx](https://docs.soraco.co/docs/faq/how-to-parse-data-returned-by-getdataset-or-getdatasetex.md)
- [How does QLM protect against users requesting additional activations because a computer died](https://docs.soraco.co/docs/faq/how-does-qlm-protect-against-users-requesting-additional-activations-because-a-computer-died.md)
- [What DLLs do you need to ship with your application?](https://docs.soraco.co/docs/faq/what-dlls-do-you-need-to-ship-with-your-application.md)
- [What version of QlmLicenseLib.dll should I use?](https://docs.soraco.co/docs/faq/what-version-of-qlmlicenselib.dll-should-i-use.md)
- [How to revoke a license ?](https://docs.soraco.co/docs/faq/how-to-revoke-a-license.md)
- [Protect calls to GetActivationKey](https://docs.soraco.co/docs/faq/protect-calls-to-getactivationkey.md)
- [Registration-Free Activation of QlmLicenseLib.dll](https://docs.soraco.co/docs/faq/registration-free-activation-of-qlmlicenselib.dll.md)
- [How to hide sensitive information from a third-party developer](https://docs.soraco.co/docs/faq/how-to-hide-sensitive-information-from-a-third-party-developer.md)
- [How to update the ClientVersion / ApplicationVersion](https://docs.soraco.co/docs/faq/how-to-update-the-clientversion-applicationversion.md): How to update the ClientVersion / ApplicationVersion
- [How to change the name of your product](https://docs.soraco.co/docs/faq/how-to-change-the-name-of-your-product.md)