Error: Configuration system failed to initialize
If you get the following error when launching the QLM Management Console, the typical reason is that the QLM configuration file has been corrupted. This can happen if the system or QLM crashes while QLM is writing the configuration file.
To resolve this issue, follow the steps below:
QLM v16
In Windows Explorer, go to the following folder: %localappdata%\Soraco_Technologies_Inc\IsQuickLicenseMgr_StrongName_xxx
In the folder above, you will find folders corresponding to different versions of QLM
Locate the highest version and then go to this folder
Rename the user.config file to user.config.old
Launch the QLM Management Console
QLM v15 or earlier
In Windows Explorer, go to the following folder: %localappdata%\Soraco_Technologies_Inc\IsQuickLicenseMgr.exe_StrongName_xxx
In the folder above, you will find folders corresponding to different versions of QLM
Locate the highest version and then go to this folder
Rename the user.config file to user.config.old
Launch the QLM Management Console
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