# How to renew the maintenance plan for an offline customer To renew the maintenance plan for an offline customer: * Launch the QLM Management Console * Go to the Manage Keys tab * Locate the license of the customer * Click Edit * Update the Maintenance Plan Expiry date as required * Click Ok * Ask the customer to reactivate their existing license --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.soraco.co/docs/how-to/how-to-renew-the-maintenance-plan-for-an-offline-customer.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.