Paypal - How to collect Paypal related event logs

QLM collect event logs related to paypal transactions. These logs are useful in diagnosing Paypal issues.

To collect detailed logs about a Paypal transaction:

• Go to Manage Keys / Sites

• Go to the Server Properties tab

• In the paypal category, set the paypalLoggingLevel to 15

• Click Ok

• Process a paypal sales transaction

• Go to Manage Keys

• Click Event Log and review the log for issues

To email our support team the logs:

• In the Event Log Viewer above, click Save to save the event log to a file

• Email us the file.