> For the complete documentation index, see [llms.txt](https://docs.soraco.co/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.soraco.co/docs/3rd-party-integration/paypal/paypal-how-to-collect-paypal-related-event-logs.md).

# Paypal - How to collect Paypal related event logs

QLM collect event logs related to paypal transactions. These logs are useful in diagnosing Paypal issues.

To collect detailed logs about a Paypal transaction:

* Go to Manage Keys / Sites
* Go to the Server Properties tab
* In the paypal category, set the paypalLoggingLevel to 15
* Click Ok
* Process a paypal sales transaction
* Go to Manage Keys
* Click Event Log and review the log for issues

To email our support team the logs:

* In the Event Log Viewer above, click Save to save the event log to a file
* Email us the file.