Paypal - Configure Paypal to handle UTF-8

If you are using Paypal for payment processing, you need to configure Paypal's IPN to accept UTF-8 IPN responses. This is required when customer information such as the customer's name or address contain accented characters.

To configure Paypal to handle UTF-8:

  • Login to your paypal account

  • Click Profile then Profile and Settings

  • Click My selling tools

  • Scroll to the bottom of the page to the More selling tools section and click Paypal button language encoding

  • Click More Options

  • Set the Encoding to UTF-8

  • Set the "Do you want to use the same encoding for data sent from PayPal to you (e.g., IPN, downloadable logs, emails)?" to Yes

  • Click Save

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