# Paypal - Configure Paypal to handle UTF-8

If you are using Paypal for payment processing, you need to configure Paypal's IPN to accept UTF-8 IPN responses. This is required when customer information such as the customer's name or address contain accented characters.

To configure Paypal to handle UTF-8:

* Login to your paypal account
* Click **Profile** then **Profile and Settings**
* Click **My selling tools**
* Scroll to the bottom of the page to the **More selling tools** section and click **Paypal button language encoding**
* Click **More Options**
* Set the **Encoding** to UTF-8
* Set the **"Do you want to use the same encoding for data sent from PayPal to you (e.g., IPN, downloadable logs, emails)?"** to **Yes**
* Click **Save**

 

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