# How to cleanup an orphaned QLM installation

There are a couple of tools that you can use to clean up an orphaned installation. The attached zip file contains both tools.

1\. msicleaner.exe - run the exe - If it lists the QLM installation, click Remove to remove it. If it does not list the QLM installation or the removal fails, try the other tool.

 

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2\. msicuu2.exe - first install this tool - the actual tool is called Windows Installer Cleanup. After you install it, run the "Windows Installer Clean up" app. You will see a dialog like the one below. Locate Quick License Manage and click Remove.

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<figure><img src="https://support.soraco.co/attachments/token/oEEZgo9I0Fjmt8upK8Yh5petK/?name=inline11961545.png" alt=""><figcaption></figcaption></figure>

If the above fails, you will need to resort to directly editing the registry to clean up the installation.

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*Note:  We are not the author of these tools and take no responsibility for any issue that may arise in using them.*

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