> For the complete documentation index, see [llms.txt](https://docs.soraco.co/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.soraco.co/docs/troubleshooting/troubleshoot-issues-with-the-qlm-wordpress-plugin.md).

# Troubleshoot issues with the QLM WordPress / WooCommerce plugin

To troubleshoot issues with the QLM WordPress / WooCommerce plugin, follow the steps below:

* Upgrade to the latest version of the QLM WooCommerce plugin.
* In your QLM Settings in WordPress, enable logging as per the screenshot below.
* Reproduce the issue you are trying to troubleshoot.
* In your WP site, locate the log file associated with the order as per the 2nd screenshot below.
* Send us a copy of the logs.

<figure><img src="https://support.soraco.co/hc/article_attachments/360079371932/mceclip1.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://support.soraco.co/hc/article_attachments/360079371812/mceclip0.png" alt=""><figcaption></figcaption></figure>