# Troubleshoot issues with the QLM WordPress / WooCommerce plugin

To troubleshoot issues with the QLM WordPress / WooCommerce plugin, follow the steps below:

* Upgrade to the latest version of the QLM WooCommerce plugin.
* In your QLM Settings in WordPress, enable logging as per the screenshot below.
* Reproduce the issue you are trying to troubleshoot.
* In your WP site, locate the log file associated with the order as per the 2nd screenshot below.
* Send us a copy of the logs.

<figure><img src="https://support.soraco.co/hc/article_attachments/360079371932/mceclip1.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://support.soraco.co/hc/article_attachments/360079371812/mceclip0.png" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.soraco.co/docs/troubleshooting/troubleshoot-issues-with-the-qlm-wordpress-plugin.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.