FastSpring - How to configure a maintenance plan option in FastSpring

If you want to offer your customers a Maintenance Plan option, you can configure FastSpring to offer this option and automatically renew the maintenance plan period in QLM when the plan is renewed in FastSpring.

Step 1 - Create a Subscription Product for the Maintenance Plan

• In FastSpring, create a Subscription Product

• Add a fulfillment action to this product as follows:

  • URL: https://qlm3.net/qlmdemo/qlmLicenseServer/qlmservice.asmx/RenewMaintenancePlan?is_vendor=fastspring

  • Method: HTTP POST

  • POST Encoding: UTF-8

  • Output Format: Single-Line License (Quantity Based)

• In the Advanced tab, set the Fulfillment Applicability to "Applies to Rebills Only"

Step 2 - Add the maintenance plan as an option to your base product

• Select your base product and click Edit in the Product Choices section

• Click Add Choice and add the Subscription Product created above

• Configure the options as per your requirements

Step 3 - Add a Notification

• In the FastSpring top toolbar, click the Notifications icon

• In the Custom Notifications section, click Add

• Set the Event Type to: Order Completed (one per product)

• Set the Destination to: HTTP URL

• Set the Live Server URL to: https://qlm3.net/qlmdemo/qlmLicenseServer/qlmservice.asmx/RenewMaintenancePlan?is_vendor=fastspring&is_productid=1&is_majorversion=1&is_minorversion=0

• Set the Method to: POST

• In the Conditions tab, set the following:

  • Rule Applicability: Applies to Non-rebills / First Orders only

  • Products: Select your subscription product created above

• In the HTTP Parameters tab, add the following parameters:

  • Name: quantity

  • Value: #{orderItem.quantity}

• In the HTTP Parameters tab, add the following parameters:

  • Name: subscriptionReference

  • Value: #{orderItem.subscription.reference}