# How do I transfer QLM to another machine?

### Transfer **Limitations** <a href="#h_01hbdvpw4mq4mt0y92r3svvn16" id="h_01hbdvpw4mq4mt0y92r3svvn16"></a>

Note that as per our [EULA](http://soraco.co/products/qlm/QlmLicense.pdf) you are limited to transferring a license 4 times per year. The relevant section in the EULA is included below.

<figure><img src="/files/WhDzGR5xfrEVYX9anWWd" alt=""><figcaption></figcaption></figure>

### QLM Pro /  Enterprise Users 5.2 or later <a href="#h_01hbdvpw4mt71a334hca07cczv" id="h_01hbdvpw4mt71a334hca07cczv"></a>

It is highly recommended that you back up your QLM License Server before migrating your products to a new client system.

*IMPORTANT:*

Make sure you NEVER  "**upload products** to the License Server" from the new system until it has the new product definitions. If you are presented with a prompt to upload your products to the server, answer **NO or Cancel**.

#### If the computer on which QLM is already installed is operational: <a href="#h_01hbdw63payjcgqfwth2fztaq0" id="h_01hbdw63payjcgqfwth2fztaq0"></a>

* Uninstall QLM from the current system in order to deactivate the license
* Make a backup of the following folder, **including subfolders**, on the old system:
  * %appdata%\Soraco\Quick License Manager
  * %localappdata%\Soraco\_Technologies\_Inc\IsQuickLicenseMgr\*\_StrongName\_\<xxx>\w\.x.y.z\user.config
* Copy the backed-up files from the old system to the corresponding location on the new system.
* Edit the %appdata%\Soraco\Quick License Manager\profiles.xml file in a text editor (*this step is not needed if you're running the latest version of QLM)*
  * Locate the entries productsFile, queriesFile and emailTemplatesFolder
  * If the path is hardcoded for a specific user, update the path based on the new system's path
  * For example, if your user account on the old system was called "tom", you would see a path that looks like: "c:\users\tom\AppData\Roaming\Soraco\Quick License Manager\\...". If your new user account is "tommy", you should update the path to be "c:\users\tommy\AppData\Roaming\Soraco\Quick License Manager\\..."
* Install QLM on the new system
* Launch QLM&#x20;
* Step through the QLM License Wizard to activate your license
* Close QLM
* On the new system, go to the following folder in Windows Explorer: %localappdata%\Soraco\_Technologies\_Inc\IsQuickLicenseMgr\*\_StrongName\_\<xxx>\w\.x.y.z
* Copy the backed-up user.config file to the folder above.

#### If the computer on which QLM is already installed is not operational: <a href="#h_01hbdw68ntqefjnr8nhq9bgdkm" id="h_01hbdw68ntqefjnr8nhq9bgdkm"></a>

* Install QLM on the new system
* Launch QLM&#x20;
* Step through the QLM License Wizard to activate your license
* Go to the Manage Keys tab and click Sites
* Add your site
* Click "Download your products from the License Server"
* Click Ok

### QLM Express Users 5.2 or later <a href="#h_01hbdvpw4mhwvc7evhxrckpq0p" id="h_01hbdvpw4mhwvc7evhxrckpq0p"></a>

To transfer QLM to another machine:

* Make a backup of the following folder, **including subfolders**, on the current system:
  * %appdata%\Soraco\Quick License Manager
  * %localappdata%\Soraco\_Technologies\_Inc\IsQuickLicenseMgr\*\_StrongName\_\<xxx>\w\.x.y.z\user.config
* Uninstall QLM from the current system in order to deactivate the license
* Copy the backed-up files from the old system to the corresponding location on the new system.
* Install QLM on the new system
* Launch QLM&#x20;
* Step through the QLM License Wizard to activate your license


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