How to send email notifications when an activation attempt is detected

When an activation attempt is detected, QLM creates a record of that detection in the system. You can read more about activation attempts here.

This article describes 2 approaches to dealing with activation attempts:

  • Send yourself (the vendor) an email notification when an activation attempt is detected

  • Send the customer a notification when an activation attempt is detected.

How to send yourself an email report of activation attempts

Create a search

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click the Search drop-down and select Edit searches

  • Create a new search as follows (the search should already exist):

    • Name: Alert Activation Attempt

    • Table: Activation Attempts

    • SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click Scheduled Tasks

  • Create a new scheduled task as follows:

    • Name: Activation Attempts Report

    • License Server: <your license server>

    • Search: Alert Activation Attempt

    • Run Every: 1 Day

    • Send Mail To: <nothing selected>

    • CC: <your email address>

    • Subject: Activation Attempts Report

    • Email Template: Vendor.ActivationAttemptsReport

With the setup above, you will receive a daily report of all detected activation attempts.

How to send your customer a notification when an activation attempt is detected

Create a search

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click the Search drop-down and select Edit searches

  • Create a new search as follows (the search should already exist)

    • Name: Alert Activation Attempt

    • Table: Activation Attempts

    • SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click Scheduled Tasks

  • Create a new scheduled task as follows:

    • Name: Activation Attempt Per Customer

    • License Server: <your license server>

    • Search: Alert Activation Attempt

    • Run Every: 1 Day

    • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)

    • CC: <your email address>

    • Subject: Activation Attempt

    • Email Template: Customer.ActivationAttempt

With the setup above, your customer will receive a daily report notification of activation attempts.

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