# How to migrate my products and settings to another machine?

### QLM Pro /  Enterprise Users 5.2 or later <a href="#h_01hbdvpw4mt71a334hca07cczv" id="h_01hbdvpw4mt71a334hca07cczv"></a>

It is highly recommended that you back up your QLM License Server before migrating your products to a new client system.

*IMPORTANT:*

Make sure you NEVER  "**upload products** to the License Server" from the new system until it has the new product definitions. If you are presented with a prompt to upload your products to the server, answer **NO or Cancel**.

<figure><img src="/files/IRRuPdQaE1Az3fsRH0IO" alt=""><figcaption></figcaption></figure>

#### If the computer on which QLM is already installed is operational: <a href="#h_01hbdw63payjcgqfwth2fztaq0" id="h_01hbdw63payjcgqfwth2fztaq0"></a>

* Make a backup of the following folder, **including subfolders**, on the old system:
  * %appdata%\Soraco\Quick License Manager
  * %localappdata%\Soraco\_Technologies\_Inc\IsQuickLicenseMgr\*\_StrongName\_\<xxx>\w\.x.y.z\user.config
* Copy the backed-up files from the old system to the corresponding location on the new system.
* Edit the %appdata%\Soraco\Quick License Manager\profiles.xml file in a text editor (*this step is not needed if you're running the latest version of QLM)*
  * Locate the entries productsFile, queriesFile and emailTemplatesFolder
  * If the path is hardcoded for a specific user, update the path based on the new system's path
  * For example, if your user account on the old system was called "tom" if you see a path that looks like: "c:\users\tom\AppData\Roaming\Soraco\Quick License Manager\\..." and your new user account is "tommy", you should update the path to be "c:\users\tommy\AppData\Roaming\Soraco\Quick License Manager\\..."
* Deactivate or uninstall QLM from the old system
* Install QLM on the new system
* Launch QLM&#x20;
* Step through the QLM License Wizard to activate your license
* Close QLM
* On the new system, go to the following folder in Windows Explorer: %localappdata%\Soraco\_Technologies\_Inc\IsQuickLicenseMgr\*\_StrongName\_\<xxx>\w\.x.y.z
* Copy the backed-up user.config file to the folder above.

#### If the computer on which QLM is already installed is not operational: <a href="#h_01hbdw68ntqefjnr8nhq9bgdkm" id="h_01hbdw68ntqefjnr8nhq9bgdkm"></a>

* Install QLM on the new system
* Launch QLM&#x20;
* Step through the QLM License Wizard to activate your license
* Go to the Manage Keys tab and click Sites
* Add your site, then configure the License Server URL and the encryption keys
* Click the Test button to make sure your configuration is correct
* Click "Download your products from the License Server"
* Click Ok

#### **Limitations** <a href="#h_01hbdvpw4mq4mt0y92r3svvn16" id="h_01hbdvpw4mq4mt0y92r3svvn16"></a>

Note that as per our [EULA](http://soraco.co/products/qlm/QlmLicense.pdf) you are limited to transferring a license 4 times per year. The relevant section in the EULA is included below.

<img src="https://support.soraco.co/attachments/token/aUcubhviFxr0dtJwAdCzkG8A6/?name=inline-1029670197.png" alt="" height="160">

&#x20;

### QLM Express Users 5.2 or later <a href="#h_01hbdvpw4mhwvc7evhxrckpq0p" id="h_01hbdvpw4mhwvc7evhxrckpq0p"></a>

To transfer the definition of your product to another machine:\
\
\- Make a backup of the products.xml file. This file is located in:

C:\Users\\\[your user name]\AppData\Roaming\Soraco\Quick License Manager

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.

#### &#x20; <a href="#h_01hbdvpw4mh74qp2zxr0s0324f" id="h_01hbdvpw4mh74qp2zxr0s0324f"></a>

### QLM Pro / Enterprise Users 4.x or 5.1 <a href="#h_01hbdvpw4m0apd4h5zr76nndb2" id="h_01hbdvpw4m0apd4h5zr76nndb2"></a>

The procedure below applies to QLM Pro users.\
\
To transfer the definition of your product to another machine:\
\
\- Make a backup of all the QLM data files. QLM data files are located in:

C:\Users\\\[your user name]\AppData\Roaming\Interactive Studios\Quick License Manager

After installing QLM on the new system, copy the backed-up files file to the new system in the appropriate folder as described above.\ <br>

### QLM Express Users 4.x or 5.1 <a href="#h_01hbdvpw4m9chjeb5wev33wybp" id="h_01hbdvpw4m9chjeb5wev33wybp"></a>

To transfer the definition of your products to another machine:\
\
\- Make a backup of the products.xml file. This file is located in:

C:\Users\\\[your user name]\AppData\Roaming\Interactive Studios\Quick License Manager

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.

### QLM 3.x Users <a href="#h_01hbdvpw4mbcbxt1gj3zg591by" id="h_01hbdvpw4mbcbxt1gj3zg591by"></a>

To transfer the definition of your product to another machine:\
\
\- Make a backup of the products.xml file. This file is located in the following folder:

C:\Program Files\Interactive Studios\QuickLicenseMgr

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.soraco.co/docs/management-console/how-to-migrate-my-products-and-settings-to-another-machine.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.