How to migrate my products and settings to another machine?

QLM Pro / Enterprise Users 5.2 or later

It is highly recommended that you back up your QLM License Server before migrating your products to a new client system.

IMPORTANT:

Make sure you NEVER "upload products to the License Server" from the new system until it has the new product definitions. If you are presented with a prompt to upload your products to the server, answer NO or Cancel.

If the computer on which QLM is already installed is operational:

• Make a backup of the following folder, including subfolders, on the old system:

  • %appdata%\Soraco\Quick License Manager

  • %localappdata%\Soraco_Technologies_Inc\IsQuickLicenseMgr*_StrongName_<xxx>\w.x.y.z\user.config

• Copy the backed-up files from the old system to the corresponding location on the new system.

• Edit the %appdata%\Soraco\Quick License Manager\profiles.xml file in a text editor (this step is not needed if you're running the latest version of QLM)

  • Locate the entries productsFile, queriesFile and emailTemplatesFolder

  • If the path is hardcoded for a specific user, update the path based on the new system's path

  • For example, if your user account on the old system was called "tom" if you see a path that looks like: "c:\users\tom\AppData\Roaming\Soraco\Quick License Manager\..." and your new user account is "tommy", you should update the path to be "c:\users\tommy\AppData\Roaming\Soraco\Quick License Manager\..."

• Install QLM on the new system

• Launch QLM

• Step through the QLM License Wizard to activate your license

• Close QLM

• On the new system, go to the following folder in Windows Explorer: %localappdata%\Soraco_Technologies_Inc\IsQuickLicenseMgr*_StrongName_<xxx>\w.x.y.z

• Copy the backed-up user.config file to the folder above.

If the computer on which QLM is already installed is not operational:

• Install QLM on the new system

• Launch QLM

• Step through the QLM License Wizard to activate your license

• Go to the Manage Keys tab and click Sites

• Add your site

• Click "Download your products from the License Server"

• Click Ok

Limitations

Note that as per our EULA you are limited to transferring a license 4 times per year. The relevant section in the EULA is included below.

QLM Express Users 5.2 or later

To transfer the definition of your product to another machine: - Make a backup of the products.xml file. This file is located in:

C:\Users\[your user name]\AppData\Roaming\Soraco\Quick License Manager

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.

QLM Pro / Enterprise Users 4.x or 5.1

The procedure below applies to QLM Pro users. To transfer the definition of your product to another machine: - Make a backup of all the QLM data files. QLM data files are located in:

C:\Users\[your user name]\AppData\Roaming\Interactive Studios\Quick License Manager

After installing QLM on the new system, copy the backed-up files file to the new system in the appropriate folder as described above.

QLM Express Users 4.x or 5.1

To transfer the definition of your products to another machine: - Make a backup of the products.xml file. This file is located in:

C:\Users\[your user name]\AppData\Roaming\Interactive Studios\Quick License Manager

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.

QLM 3.x Users

To transfer the definition of your product to another machine: - Make a backup of the products.xml file. This file is located in the following folder:

C:\Program Files\Interactive Studios\QuickLicenseMgr

After installing QLM on the new system, copy the backed-up products.xml file to the new system in the appropriate folder as described above.