# How to get the QLM License Server Event Log When errors occur in the QLM License Server, QLM logs errors messages to the QLM database. These error messages can be viewed from the QLM Management Console on the Manage Keys tab, License Server / Event Log. QLM has several levels of logging. QLM can log errors, warnings and information. You can control the logging level from the QLM Management Console. The possible values for the logging level are: * Error=1 * Warning=2 * Informational=4 * Verbose=8 To change the logging level: * Go to the Manage Keys tab * Click Sites * Select your site * Go to the Advanced tab * Set the Logging Level to the desired value * Click Ok To diagnose a problem, we may request that you send us the QLM Event Log. To do so: * Go to the Manage Keys tab * Click Sites and select your site * Click the Advanced tab * Set the Logging Level to Verbose and click Appy then OK * Reproduce the issue * From the Manage Keys tab, click "Event Log" * Click Save to save the Event Log to a local file on your system * Email us or attached the log file to the ticket Remember to set the logging level back to Warning after the problem is diagnosed to avoid bloating of the QLM database with potentially millions of records. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.soraco.co/docs/faq/how-to-get-the-qlm-license-server-event-log.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.