For the complete documentation index, see llms.txt. This page is also available as Markdown.

How to send email notifications when an illegal computer is detected

When an illegal computer is detected, QLM creates a record of that detection in the system. You can read more about illegal computers here.

This article describes 2 approaches to deal with illegal computers:

  • Send yourself (the vendor) an email notification when an illegal computer is detected

  • Send the customer a notification when an illegal computer is detected.

How to send yourself an email report of illegal computers

Create a search

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click the Search drop down and select Edit searches

  • Create a new search as follows (the search should already exist):

    • Name: Alert Illegal Computer

    • Table: Illegal Computers

    • SQL: LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard coded date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click Scheduled Tasks

  • Create a new scheduled task as follows:

    • Name: Illegal Computer Report

    • License Server: <your license server>

    • Search: Illegal Computers

    • Run Every: 1 Day

    • Send Mail To: <nothing selected>

    • CC: <your email address>

    • Subject: Illegal Computers Report

    • Emai Template: Vendor.IllegalComputersReport

With the setup above, you will receive a daily report of all detected illegal computers.

How to send your customer a notification when an illegal computer is detected

Create a search

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click the Search drop down and select Edit searches

  • Create a new search as follows (the search should already exist):

    • Name: Alert Illegal Computer

    • Table: Illegal Computers

    • SQL LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard code date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console

  • Go to the Manage Keys tab

  • Click Scheduled Tasks

  • Create a new scheduled task as follows:

    • Name: Illegal Computer Per Customer

    • License Server: <your license server>

    • Search: Illegal Computers

    • Run Every: 1 Day

    • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)

    • CC: <your email address>

    • Subject: Illegal Computer

    • Emai Template: Customer.IllegalComputer

With the setup above, your customer will receive a daily notification of all detected illegal computers.

Last updated