How to send email notifications when an illegal computer is detected

When an illegal computer is detected, QLM creates a record of that detection in the system. You can read more about illegal computers here.

This article describes 2 approaches to deal with illegal computers:

• Send yourself (the vendor) an email notification when an illegal computer is detected

• Send the customer a notification when an illegal computer is detected.

How to send yourself an email report of illegal computers

Create a search

• Launch the QLM Management Console

• Go to the Manage Keys tab

• Click the Search drop down and select Edit searches

• Create a new search as follows (the search should already exist):

  • Name: Alert Illegal Computer

  • Table: Illegal Computers

  • SQL: LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard coded date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console

• Go to the Manage Keys tab

• Click Scheduled Tasks

• Create a new scheduled task as follows:

  • Name: Illegal Computer Report

  • License Server: <your license server>

  • Search: Illegal Computers

  • Run Every: 1 Day

  • Send Mail To: <nothing selected>

  • CC: <your email address>

  • Subject: Illegal Computers Report

  • Emai Template: Vendor.IllegalComputersReport

With the setup above, you will receive a daily report of all detected illegal computers.

How to send your customer a notification when an illegal computer is detected

Create a search

• Launch the QLM Management Console

• Go to the Manage Keys tab

• Click the Search drop down and select Edit searches

• Create a new search as follows (the search should already exist):

  • Name: Alert Illegal Computer

  • Table: Illegal Computers

  • SQL LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard code date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console

• Go to the Manage Keys tab

• Click Scheduled Tasks

• Create a new scheduled task as follows:

  • Name: Illegal Computer Per Customer

  • License Server: <your license server>

  • Search: Illegal Computers

  • Run Every: 1 Day

  • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)

  • CC: <your email address>

  • Subject: Illegal Computer

  • Emai Template: Customer.IllegalComputer

With the setup above, your customer will receive a daily notification of all detected illegal computers.