# Server Error Codes (EServerErrorCode) As of QLM v10.1, calls to the server will return an error code as defined below: | **Name** | **Value** | **Description** | | ---------------------------------------------------------------- | --------- | ------------------------------------------------------------------------------------------------------------------ | | NoError | 0 | No error | | | | | | **// Request Errors: 1 - 99** | | | | RequestBlocked\_Error | 1 | A method call failed - generic error | | RequestBlocked\_TimeDifferenceWithServer | 2 | A method call failed because the time between the server and the client exceeds the allowed threshold (10 minutes) | | RequestBlocked\_IpRestriction | 3 | A method call failed because of IP restrictions configured in the Server Properties | | RequestBlocked\_FailedToDecrypt | 4 | A method call failed because QLM failed to decrypt the data. | | RequestBlocked\_InvalidFormat | 5 | A method call failed because the encrypted data was not in the expected format. | | RequestBlocked\_EmptyData | 6 | A method call failed because the data sent to the server was empty. | | RequestBlocked\_OperationDisabled | 7 | A method call failed because the operation was disabled in the License server security settings | | RequestBlocked\_AuthenticationError | 8 | A method call failed because the authentication verification failed | | | | | | **// Communication Errors: 100 - 199** | | | | ConnectionToServer\_Error | 100 | A connection to the server failed - generic error | | ConnectionToServer\_Failed | 101 | Failed to connect to the license server | |

ConnectionToServer\_

TimeDifferenceExceedsThreshold

| 102 | The time between the server and the client exceeds the allowed threshold (24 hours) | |

ConnectionToServer\_MaxDaysOfflineExceeded

| 103 | The MaxDaysOffline was exceeded | | | | | | **// License Errors: 200 - 1899** | | | | License\_Error | 200 | Generic license error | | License\_Revoked | 201 | The license key is revoked | | License\_Illegal | 202 | The license key is illegal | | License\_NotFound | 203 | The license key was not found on the server | | License\_NoProduct | 204 | No product associated with this license was found | | License\_NotValid | 205 | The license key is not valid | | License\_NotProvided | 206 | The license key was not provided | | License\_AlreadyActivatedOnAnotherSystem | 207 | The license key is already activated on another system | | License\_MissingArgument | 208 | A required argument is missing | | License\_Expired | 209 | The license has expired | | License\_NoMoreActivations | 210 | No more activations are available | | License\_ActivationKeyForWrongVersion | 211 | The activation key is for another version than the one the user is running | | License\_ExceededMaxReleases | 212 | The license key is already activated on another system | | License\_ExceededNumberOfTrialLicensesPerClient | 213 | Exceeded the number of trial licenses allowed per client | | License\_ExceededMaxActivationsPerSystem | 214 | Exceeded the maximum number of activations per system | | License\_FailedToSign | 215 | Failed to digitally sign an XML fragment using the RSA keys | | License\_Release\_NotActivated | 216 | Failed to release a license because it was not activated | | License\_Release\_ActivatedOnAnotherSystem | 217 | Failed to release a license because it is activated on another system | | License\_ProductNotFound | 218 | No product was found that matches the provided activation key | | License\_NotActivatedOnServer | 219 | The activation key was not activated on the server for the given computer | | License\_ActivationKeyForWrongProduct | 220 | The activation key is for another product | | License\_Delete\_Failed | 221 | The delete request failed | | License\_Product\_Save\_Failed | 222 | The product was not saved on the server due to a conflict | | License\_ActivationOnSameDevice\_InProgress | 223 | An activation on the same device is already in progress | | License\_WrongDeactivationVerificationCode | 224 | The provided deactivation verification code is wrong | | License\_ComputerKeyMismatch | 225 | The client ComputerKey does not match the server's ComputerKey | | | | | | **// Customer Errors: 1900 - 1999** | | | | Customer\_Error | 1900 | A generic error related to an operation involving the customer record | | Customer\_Exists | 1901 | Cannot add a customer that already exists | | Customer\_Add\_Error | 1902 | Failed to add a new customer | | Customer\_Cannot\_Update\_Builtin\_Customer | 1903 | Cannot update the built-in None customer | | Customer\_NotFound | 1904 | The customer was not found | | | | | | **// DB Errors: 2000-2099** | | | | DB\_Connection\_Failed | 2000 | The connection to the DB failed | | DB\_Schema\_Upgrade\_Error | 2001 | Error when upgrading the DB schema | | DB\_SQL\_Query\_Error | 2002 | Error executing a SQL query | | DB\_InsertError | 2003 | Error inserting a record in a table | | | | | | **// Misc Errors: 2100-2199** | | | | Email\_Error | 2100 | Failed to send an email | | Sms\_Error\_NotConfigured | 2101 | SMS messaging is not configured | | Sms\_Error\_Sending | 2102 | SMS messaging - error sending a message | | | | | | **// Product Properties: 2200-2220** | | | | ProductProperties\_Error | 2200 | Generic product property error | | ProductProperties\_NotFound | 2201 | No product properties were found for the given key | | | | | | UnknownError | 3000 | | | | | | | Qlm\_License\_Error | 3100 | Errors related to licensing of QLM itself |