Server Error Codes (EServerErrorCode)

As of QLM v10.1, calls to the server will return an error code as defined below:

Name

Value

Description

NoError

0

No error

// Request Errors: 1 - 99

RequestBlocked_Error

1

A method call failed - generic error

RequestBlocked_TimeDifferenceWithServer

2

A method call failed because the time between the server and the client exceeds the allowed threshold (10 minutes)

RequestBlocked_IpRestriction

3

A method call failed because of IP restrictions configured in the Server Properties

RequestBlocked_FailedToDecrypt

4

A method call failed because QLM failed to decrypt the data.

RequestBlocked_InvalidFormat

5

A method call failed because the encrypted data was not in the expected format.

RequestBlocked_EmptyData

6

A method call failed because the data sent to the server was empty.

RequestBlocked_OperationDisabled

7

A method call failed because the operation was disabled in the License server security settings

RequestBlocked_AuthenticationError

8

A method call failed because the authentication verification failed

// Communication Errors: 100 - 199

ConnectionToServer_Error

100

A connection to the server failed - generic error

ConnectionToServer_Failed

101

Failed to connect to the license server

ConnectionToServer_

TimeDifferenceExceedsThreshold

102

The time between the server and the client exceeds the allowed threshold (24 hours)

ConnectionToServer_MaxDaysOfflineExceeded

103

The MaxDaysOffline was exceeded

// License Errors: 200 - 1899

License_Error

200

Generic license error

License_Revoked

201

The license key is revoked

License_Illegal

202

The license key is illegal

License_NotFound

203

The license key was not found on the server

License_NoProduct

204

No product associated with this license was found

License_NotValid

205

The license key is not valid

License_NotProvided

206

The license key was not provided

License_AlreadyActivatedOnAnotherSystem

207

The license key is already activated on another system

License_MissingArgument

208

A required argument is missing

License_Expired

209

The license has expired

License_NoMoreActivations

210

No more activations are available

License_ActivationKeyForWrongVersion

211

The activation key is for another version than the one the user is running

License_ExceededMaxReleases

212

The license key is already activated on another system

License_ExceededNumberOfTrialLicensesPerClient

213

Exceeded the number of trial licenses allowed per client

License_ExceededMaxActivationsPerSystem

214

Exceeded the maximum number of activations per system

License_FailedToSign

215

Failed to digitally sign an XML fragment using the RSA keys

License_Release_NotActivated

216

Failed to release a license because it was not activated

License_Release_ActivatedOnAnotherSystem

217

Failed to release a license because it is activated on another system

License_ProductNotFound

218

No product was found that matches the provided activation key

License_NotActivatedOnServer

219

The activation key was not activated on the server for the given computer

License_ActivationKeyForWrongProduct

220

The activation key is for another product

License_Delete_Failed

221

The delete request failed

License_Product_Save_Failed

222

The product was not saved on the server due to a conflict

License_ActivationOnSameDevice_InProgress

223

An activation on the same device is already in progress

License_WrongDeactivationVerificationCode

224

The provided deactivation verification code is wrong

License_ComputerKeyMismatch

225

The client ComputerKey does not match the server's ComputerKey

// Customer Errors: 1900 - 1999

Customer_Error

1900

A generic error related to an operation involving the customer record

Customer_Exists

1901

Cannot add a customer that already exists

Customer_Add_Error

1902

Failed to add a new customer

Customer_Cannot_Update_Builtin_Customer

1903

Cannot update the built-in None customer

Customer_NotFound

1904

The customer was not found

// DB Errors: 2000-2099

DB_Connection_Failed

2000

The connection to the DB failed

DB_Schema_Upgrade_Error

2001

Error when upgrading the DB schema

DB_SQL_Query_Error

2002

Error executing a SQL query

DB_InsertError

2003

Error inserting a record in a table

// Misc Errors: 2100-2199

Email_Error

2100

Failed to send an email

Sms_Error_NotConfigured

2101

SMS messaging is not configured

Sms_Error_Sending

2102

SMS messaging - error sending a message

// Product Properties: 2200-2220

ProductProperties_Error

2200

Generic product property error

ProductProperties_NotFound

2201

No product properties were found for the given key

UnknownError

3000

Qlm_License_Error

3100

Errors related to licensing of QLM itself

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