# Offline activation If you are using QLM Pro or Enterprise, your customers are typically activating their license online. However, some customers may not have internet access. For these customers, you can perform an offline activation of their license. Since QLM supports both license keys and license files, the offline activation process differs slightly for each type of license. The following sections describe how to handle each case. ### --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.soraco.co/docs/fundamental-concepts/how-does-offline-activation-work.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.