> For the complete documentation index, see [llms.txt](https://docs.soraco.co/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.soraco.co/docs/email-framework/email-notifications/how-to-automatically-send-email-if-a-license-was-not-activated-after-x-days.md).

# How to automatically send email if a license was not activated after x days

You can use QLM's scheduled tasks and email integration to automatically send an email notification if a customer does not activate their license key after x days.

To do so:

* Click on the Manage Keys tab
* Click on the Search drop down and select Edit Searches
* Click on Add to add a new search
* Set the Name to: Not Activated(or any name you wish)
* Set the SQL field to: ComputerID is null And OrderDate >= DATEADD(DAY, -5, GETDATE())
* Click OK (in the SQL above, we find records that have not been activated 5 days after being created)

Then, in the ribbon bar, click on the Tools / Scheduled Tasks

* Click on Add to add a new task
* Set the Name to: Not Activated (or any name you wish)
* Select your License Server
* In the Search drop down, select the Search we created earlier: Not Activated
* Set the Schedule Run every to: 1 Day starting at the desired time (do not run this more than once er day)
* In the Email tab, select who you would like to send the notification to. While testing the notification, we recommend that you do not check anything.
* Set the CC field to your email address
* Enter a Subject for the email
* Select the Profile and the Email account to use
* Select Email template (you can create an email template from the ribbon bar Mail / Templates).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.soraco.co/docs/email-framework/email-notifications/how-to-automatically-send-email-if-a-license-was-not-activated-after-x-days.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.